Primary Health Care

Primary Health Interpreting Pilot (PHIP)

The Primary Health Interpreting Pilot (PHIP) is linked to the Auckland Regional Settlement Strategy (ARSS) Health Action Plan and from September 2008 undertook to, fund the use of Interpreters within the Primary Health Care sector by providing Telephone Interpreting for Non-English speaking patients and on-site for Sign Language Interpreting solutions for the hearing impaired.

This is being provided regionally by all DHB's over a 3 year period.

Interpreting and Translation Service

Telephone interpreting is the default medium for all Primary Health Consultations with a 95% target rate, as this offers the most cost effective and convenient solution. Funding has been made available to Enrolled or Casual Primary Health Migrant and Refugee Clients who are:

Eligible for publicly funded health services in New Zealand
Do not speak English or have limited English speaking language proficiency
Have a hearing impairment and requires a Sign Language interpreter and are eligible for free Primary Health Interpreting Services.

This means that CMDHB patients are now able to access free interpreting services through their PHO's local GP clinics and community Pharmacies.

Contact our office on 09 276 0014 to sign up, or for more information email its@cmdhb.org.nz

If you wish to request Telephone Interpreting for a patient, please complete the PH Interpreting Pilot Request Form and then email it to its@cmdhb.org.nz.

Published: 21-Jul-2010 | Website enquiries: Web Content Manager